Frequently Asked Questions (FAQ's) ?

We are always ready to give your answer’s which are in your curious mind.

Courses at Indra Edu:
+ - Q1. What types of program & courses are offered by Indra Edu?
Ans:      We provide three month, six month and yearly programs for all the one day competitive exams.The difference in the programs lies in:
The pace of delivery.
Coverage of topics.
Time spent on each topic.
Number of examples, exercises & problems solved in the classroom.
Number of weekly tests, topic wise tests, mock tests, etc.
+ - Q2. Does Indra Edu offer any life time course?
Ans:      No, we don’t believe in life time concept. Any students who can’t make it within the schedule would not be able to make it in his life-time. Institutes offering life-time commitments are fake & are simply marketing gimmicks.
   We are confident about our quality & believe in best quality within the committed schedules.
Admission at Indra Edu:
+ - Q3. What are the admission criteria?
Ans:      The admissions at the institute are done throughout the year. A student can seek admission for any course based upon:
His / her choice of time slot.
His / her pace of learning & understanding. We have courses conducted for three months, six months & twelve months based upon the pace of delivery by the faculty members.
+ - Q4. Can I take admission in an ongoing batch or I have to wait for next fresh batch?
Ans:      It all depends on your time preference & the urgency of starting the class. In case there is no new batch scheduled in your preferred time slot, you can join any current batch provided there is a seat available. However, we recommend joining a new batch from the beginning of a course.
   In such cases, the left over course shall be managed either by way of special classes or shall be compensated with the next starting course in the same time slot.
+ - Q5. How do I pay the fees to the institute?
Ans:      You can pay the fees either by cash, cheque, demand draft, NEFT or online fund transfer. Kindly ensure an official receipt of all payments from the centre.
+ - Q6. How can I be identified as an official student of Indra Edu?
Ans:      Every student of the institute is offered an identity card and is also given unique identification for the access to the online mock tests. These are the marks of being a regular students of the institute. Student can access online on our company website only.
Facilities Provided at Indra Edu:
+ - Q7. Are the faculty members at Tara Institute’s on full – time engagements or they are part-time visiting members?
Ans:      We don’t believe in part-time engagements. All our faculty members are full-time & are permanent in nature. They are dedicated to the role at the centre.
+ - Q8. What is the batch size for any course?
Ans:      Typically, we have small batch sizes not exceeding 30 students. However, we insist on smaller batch sizes of 15 students each. In exceptional situation where special classes are conducted, two or more batches may be combined together to run a common class.
+ - Q9. Can I attend two classes in a day simultaneously?
Ans:      On a normal track, you are allowed to attend only one class per day as per the schedule of the course you have joined in the specific time slot allocated to you. However, you can avail the facility of taking two classes a day either in cases of a fast track course or to make up the missed classes. In either case, you need to seek a special written permission from the Centre Manager.
+ - Q10. I want to continue my association with the Institute even after the completion of my course?
Ans:      We provide a one year access for the online mock tests, by which you can continue to take the practice tests.
However, we have a provision for repeat course for which you would need to pay minimmum charges per month & avail our regular classes.
+ - Q11. Does the institute provide weekend batches?
Ans:      Yes, we provide weekend batches for working professionals, who can make it to regular classes. Special week-end batches are also conducted for regular students just before examinations schedules. These are conducted to give you the last moment tips & confidence building.
+ - Q12. Does Indra Edu provide interview preparation & group discussion facilities?
Ans:      Yes, we train the students for interview and group discussion (GD,PD & PI). This is done for the students who have got their selections in the written tests.
Transfer Facility at Indra Edu:
+ - Q13. Is batch transfer possible?
Ans:      The students can transfer their batch by filling the pre defined Batch-Transfer Form available with the Centre Manager. The batch shall be transferred provided there is a batch available in the desired time slot for a similar course & there is a seat available to accommodate. The batch transfer is completely at the discretion of the Cenre Manager.
+ - Q14. Is there any provision of course transfer?
Ans:      Typically, we have small batch sizes not exceeding 30 students. However, we insist on smaller batch sizes of 15 students each. In exceptional situation where special classes are conducted, two or more batches may be combined together to run a common class. Yes the students can upgrade from a lower course to a higher course. Downgrading from a higher course to a lower course is not possible under any circumstances.
+ - Q15. Can I transfer my course to my friend?
Ans:      A course can’t be transferred to any other students under any circumstances. In situation where the student feels that the course is not useful for him / her & seeks discontinue, the fees paid shall be forfeited.
+ - Q16. I want to continue my association with the Institute even after the completion of my course?
Ans:      We provide a one year access for the online mock tests, by which you can continue to take the practice tests.
However, we have a provision for repeat course for which you would need to pay minimmum charges per month & avail our regular classes.
+ - Q17. Does the institute provide weekend batches?
Ans:      Yes, we provide weekend batches for working professionals, who can make it to regular classes. Special week-end batches are also conducted for regular students just before examinations schedules. These are conducted to give you the last moment tips & confidence building.
+ - Q18. Does Indra Edu provide interview preparation & group discussion facilities?
Ans:      Yes, we train the students for interview and group discussion (GD,PD & PI). This is done for the students who have got their selections in the written tests.
Refund Policy at Indra Edu:
+ - Q19. What is the fee refund policy?
Ans:      Fees once paid for any of the course will neither transferred nor will be refunded under any circumstances.
Quality Measures at Indra Edu:
+ - Q20. How do I get the assurance of quality?
Ans:      Quality has been our hallmark for years. We check upon quality by means of:
Regular feedback. You would need to fill in a weekly feedback form. Your feedback is considered for corrective measures.
Weekly tests. Your performance in the test shall be the measure of your understanding in the topic or the subject. Review classes are conducted accordingly.
Mock Tests. We conduct mock tests to assess your performance & take corrective actions based upon your performance.
Number of examples, exercises & problems solved in the classroom.

Individual attention is given to low performing students.
Individual counseling sessions are done by our faculty members.
+ - Q21. How do you ensure that the course is completed in time?
Ans:      Every course at the institute is highly structured, the schedule is intimated to you at the beginning of the course. The schedule specifies subjects & topics covered for each session. In case the centre or the faculty does not follow the schedule which causes the delay in your course, the same must be intimated to us officially through email.
+ - Q22. How the institute does measures the performance of the students?
Ans:      We conduct weekly test, topic wise test, monthly test and mock test both offline and online to measure the performance of candidates.
Complaints & Grievances:
+ - Q23. Where should I complain if I have any grievance from any of Indra Institute Centre?
Ans:      You can write mail on contact@indraedu.com
Kindly mention your name, mobile number, roll number & centre name in your complaint.
Kindly attach the scan copies of the money receipts issued by the centre.
Kindly mention the ID of the online mock test accesses issued to you.
Your complaint shall only be entertained provided all the above information is given.
Our students’ relationship executives shall call you within 2 working days from the date of receipt of the complaint.

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